Welcome to Baya India Industries Private Limited ("Company", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, please do not use our website.
1. Company Information
Baya India Industries Private Limited operates this website and offers food products, grocery items, pickles, spices, and other related products for sale through its online platform.
2. Eligibility
By using this website, you represent and warrant that: You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian. You have the legal capacity to enter into a binding agreement. All information provided by you is accurate and complete.
3. Account Registration
To access certain services, you may be required to create an account. You agree to: Provide accurate and current information. Maintain the confidentiality of your account credentials. Accept responsibility for all activities that occur under your account. Notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
4. Product Information
We strive to ensure that all product descriptions, images, specifications, prices, and other information displayed on the website are accurate. However: Product images are for illustrative purposes only. Actual product packaging, color, appearance, or labeling may vary. Minor variations may occur due to manufacturing processes and natural ingredients. We reserve the right to correct errors, inaccuracies, or omissions without prior notice.
5. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR). Applicable taxes will be charged as per Indian laws. We reserve the right to modify prices without prior notice. Payments must be completed through approved payment methods available on the website. Orders will be processed only after successful payment confirmation.
6. Order Acceptance and Cancellation
Placing an order on the website constitutes an offer to purchase. We reserve the right to: Accept or reject any order. Cancel orders due to pricing errors, stock unavailability, payment issues, or suspected fraudulent activity. Limit quantities purchased by a customer. In case of cancellation after payment, eligible refunds will be processed in accordance with our Refund Policy.
7. Shipping and Delivery
Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances. We are not liable for delays caused by third-party logistics providers. Customers are responsible for providing accurate shipping details. Additional shipping charges may apply in certain locations.
8. Returns, Refunds, and Replacements
Returns, refunds, and replacements are governed by our Refund & Return Policy available on the website. Food products are generally non-returnable unless: The product received is damaged. The product received is defective. The wrong product has been delivered. Claims must be raised within the period specified in our Return Policy along with supporting photographs or evidence.
9. Food Product Disclaimer
Our products are prepared, packaged, and supplied in accordance with applicable food safety regulations. Customers are advised to: Read product labels, ingredients, allergen information, and usage instructions carefully before consumption. Consult a healthcare professional if they have specific dietary restrictions or allergies. The Company shall not be liable for allergic reactions or health issues arising from undisclosed sensitivities or improper product usage.
10. Intellectual Property Rights
All content on this website, including but not limited to: Logos Brand names Product names Images Graphics Videos Text Website design are the property of Baya India Industries Private Limited or its licensors and are protected under applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or use of any content is strictly prohibited.
11. Prohibited Activities
Users shall not: Use the website for unlawful purposes. Attempt unauthorized access to website systems. Distribute malware, viruses, or harmful code. Interfere with website functionality. Copy or misuse website content without permission. Engage in fraudulent transactions. Violation of these provisions may result in suspension or legal action.
12. User Content
If you submit reviews, feedback, comments, photographs, or other content: You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and publish such content. You confirm that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any content at our discretion.
13. Limitation of Liability
To the maximum extent permitted by law: Baya India Industries Private Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from: Use of the website. Inability to access the website. Delayed deliveries. Third-party service interruptions. Product misuse by customers. Our total liability shall not exceed the amount paid by the customer for the relevant order.
14. Third-Party Links
If you submit reviews, feedback, comments, photographs, or other content: You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and publish such content. You confirm that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any content at our discretion.
15. Privacy
Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and processing of information as described in our Privacy Policy.
16. Force Majeure
We shall not be held liable for any delay or failure to perform obligations due to events beyond our reasonable control, including but not limited to: Natural disasters Floods Fire Pandemic Government restrictions Transportation disruptions Labor disputes Technical failures
17. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the Company's registered office location.
18. Changes to Terms & Conditions
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. The revised version will be posted on this page with an updated effective date. Continued use of the website after such changes constitutes acceptance of the revised Terms.
19. Contact Information
For any questions, concerns, or complaints regarding these Terms & Conditions, please contact us: Baya India Industries Private Limited Email: [support@bayaindia.com] Phone: [77030 32222] Website: [https://bayaindia.com/] Business Hours: Monday to Sunday, 10:00 AM to 6:00 PM