Welcome to Baya India Industries Private Limited (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- City and State
- Country
- Company Name (if applicable)
- GST Number (if applicable)
Account Information
- Username
- Password (stored securely in encrypted form)
- Order History
- Wishlist
- Saved Addresses
Payment Information
We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.
Payments are securely processed through authorized third-party payment gateways.
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date & Time of Visit
- Pages Visited
- Referral Source
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Verify your identity.
- Manage your customer account.
- Provide customer support.
- Send order confirmations and invoices.
- Share shipping updates.
- Improve our website and services.
- Personalize your shopping experience.
- Prevent fraud and unauthorized transactions.
- Comply with applicable legal requirements.
3. Marketing Communications
With your consent, we may send:
- Promotional Emails
- SMS Notifications
- WhatsApp Updates
- Offers & Discounts
- Product Launch Announcements
You may opt out of marketing communications at any time using the unsubscribe option or by contacting us.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your login session.
- Save shopping cart information.
- Improve website performance.
- Analyze visitor behavior.
- Enhance user experience.
You may disable cookies through your browser settings. However, some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only with trusted third parties such as:
- Delivery & Logistics Partners
- Payment Gateway Providers
- Technology Service Providers
- Marketing Service Providers
- Government Authorities (where legally required)
These parties receive only the information necessary to perform their services.
6. Payment Security
All online payments are processed through secure and trusted payment gateways.
We do not store:
- Debit Card Numbers
- Credit Card Numbers
- CVV
- UPI PIN
- Internet Banking Passwords
Payment information is handled in accordance with industry security standards by the respective payment service providers.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of electronic transmission or storage is completely secure.
8. Order Information
We retain order-related information for purposes including:
- Order Processing
- Customer Support
- Warranty (where applicable)
- Tax Compliance
- Accounting Requirements
- Legal Obligations
9. Third-Party Services
Our website may integrate with third-party services including:
- Payment Gateways
- Shipping Providers
- Google Analytics
- Social Media Platforms
- Customer Support Tools
These services operate under their own privacy policies.
10. Children's Privacy
Our website is intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your details.
- Request deletion of eligible information.
- Withdraw consent for marketing communications.
- Contact us regarding privacy concerns.
Requests may be subject to legal and operational requirements.
12. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business purposes.
- Complete transactions.
- Comply with legal obligations.
- Resolve disputes.
- Enforce agreements.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
13. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external websites.
Users are encouraged to review the privacy policies of those websites before providing personal information.
14. Policy Updates
We reserve the right to modify this Privacy Policy at any time.
Any updates will be published on this page along with the revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:
Please contact us: Baya India Industries Private Limited
Email: [support@bayaindia.com] Phone: [77030 32222]
Website: [https://bayaindia.com/]
Business Hours: Monday to Sunday, 10:00 AM to 6:00 PM